Troubleshooting your Toshiba laptop may seem daunting but these five easy tips will make troubleshooting your next problem a breeze. Computer problems are scar, but surprisingly many can be fixed at home with a little bit of troubleshooting. So instead of rushing your Toshiba laptop to a computer store or retailer, follow these simple steps to see if you can fix the problem at home.
- Check the power supply and battery life for your computer. If your laptop is not fully charged or connected to a power source it may die unexpectedly. Check to make sure that the battery still has some life in it by turning over your laptop and pressing the button found on the bottom of the battery; If the battery does not respond to this via a light next to the button, your laptop battery is most likely dead and needs to be recharged. Connect your battery to a power source with the charger that came with your laptop and wait a few minutes for the battery to begin charging. Turn on the laptop and the computer should begin acting normally.
- Disconnect any devices that you may be using in conjunction with your laptop. These devices include external hard drives, a wireless mouse or keyboard, and USB drives. These devices can interfere with the normal operations of your laptop so remove or eject them correctly and check the operations of your computer. If the issue is related to one of these devices, this should restore your device to normal operating.
- Restart your computer. Laptop's commonly freeze when overloaded with programs or when the processor is pushed to the limit, so closing down all programs and manually restarting the computer is a great place to start your troubleshooting. Press the ctrl key, the alt key, and the del key to open the task manager; manually close down all of the tasks and programs displayed within the task manager. Click start and select the restart option. Allow your computer to fully restart before you proceed with any further troubleshooting.
- Check the health of your laptop. All Toshiba laptops come with a built in program to monitor the health of your computer known as the PC Health Monitor which tells you about the CPU heat, fan speed, and available space on your computer. Run the PC Health Monitor and make sure that all of the indicators are where they should be – the acceptable range will be listed and explained under each indicator.
- Clean your computer. Often times dust, water, and other particles make it difficult for your Toshiba laptop to run smoothly so removing these particles should help with the problem you are experiencing. Use a dry cloth to gently clean the screen and keyboard. Do not use any chemical cleaners as they may affect the performance of your laptop.
If these troubleshooting tips do not work, take your Toshiba Laptop to the store where your purchased the laptop or contact Toshiba's support staff for assistance.