5 Wireless Router Troubleshooting Tips

Five wireless router-troubleshooting tips will depend on a few factors. You need to understand that wireless routers troubleshooting will vary from manufacture to manufacture. With that in mind, this article will bring five common troubleshooting tips that are mostly universal regardless of wireless router manufacturer. Use these tips as your initial wireless router troubleshooting techniques and if not successful, then look to your particular router manufacture for further guidance. Troubleshooting wireless routers can be very frustrating. These tips will help troubleshooting your wireless router and hopefully reduce some of that stress.

Common problems and resolutions:

  1. Cannot Connect to Wireless Device: First, you must check the security setting on the wireless router. Most routers will recommend a passcode or security setting that requires a passcode. These are commonly referred to as WEP and WPA. Each one has a certain alpha/numeric string (number of digits for the passcode) assigned. If this is disabled, many wireless routers will not work based on common security protocols. Easiest solution is to create a WEP or WPA passcode and assign it to the router.
  2. Cannot Locate Wireless Device (WiFi): If your device, CPU or laptop cannot locate the wireless router, the primary reason will be that the router is turned off or not properly connected. Go to the wireless router and ensure the power is on. If it is, then retrace the connection and ensure that all cabling is properly connected and fitted. Consult the individual manufacture data for the particular device you want to validate connectivity.
  3. My Device is ‘Unrecognized’ by the Wireless Router: To add new devices to your wireless router, you must first identify them. To do this, double-clink on the router icon on the main device that the wireless router is tethered to (this is the device that you loaded the drivers onto, for the router). Once the menu is open, look for something that refers to “adding a new device." Initiate this process and follow the prompts. This very basic operation will locate the device, ask you to name it and add it to the allowed devices for the router.
  4. My Device Cannot Locate the Router: Ensure that the device you are using has wireless capability. Not all devices have wireless capability; many require additional hardware purchases to connect wirelessly. To check, open the ‘network and internet connection’ on your device. This can be normally located on the ‘control panel. ’ You should see a ‘wireless set-up connection or wizard option’.  This will inform you if you have a wireless capability or allow you to troubleshoot the connection.
  5. Once Connected to the Wireless Router my Connection Fails: This is a common occurrence based on loss of connectivity. On the device, check in the lower right corner of where ever your status or tool bar resides. There will be an icon for signal strength; check this by placing your cursor over it. This will tell you if you still have a signal or connectivity with the wireless router. If you do not, there are a few common reasons why. Check to ensure that your WEP/WPA connection has not lapsed or if the internet provider is still online.
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