5 Xbox Live Troubleshooting Tips
5 Xbox Live troubleshooting tips may be exactly what you need if you're experiencing difficulties with your Xbox Live service. Most problems occur with the hardware, so blaming yourself isn't usually the correct answer. Also, as common as Xbox Live issues are, there are many different ways to fix your issues. The frustration that typically occurs when you find out that Xbox Live isn't working properly can be intense, but hopefully these tips will help you quell that rage.
- Slow Connection Speed. This is by far the most common issue people have with the Xbox Live service, and can be solved in a variety of different ways. Though there are a multitude of different reasons and explanations for why your Xbox Live service is slow, the easiest way to fix the speed issue is to install an Xbox 360 Wireless N Networking adapter. If your wireless router is far away from your actual Xbox 360 console, this adapter will act as sort of a middleman, and provide you with a faster connection.
- Error: This action cannot be performed at this time. This particular error message could send shivers through your spine, but is reasonably easy to deal with. This error occurs when the credit card you are using to pay for the service is linked to 10 or more accounts. A quick fix for this is to simply use a different credit card. However, if this isn't feasible, removing a card from one account and replacing it with a prepaid card should clear the error message.
- I have an issue using my prepaid card. A common problem people have with Xbox Live is the difficulty using the prepaid game cards. Bear in mind that 80% of Xbox Live subscribers pay for the service via prepaid game cards. The main issue people have is difficulty figuring out where to enter the code. The easiest, most effective way of doing do is by going to Xbox.com/accounts, sign in, and enter your prepaid game card code. Doing this will now grant you access to the Xbox Live service.
- I've been abused and want to report another player. This may seem like an unnerving topic to deal with, but is necessary to make sure that the Xbox Live community isn't full of kids spewing racial epithets at one another. To file a complaint you select a player via the Xbox Live interface. After this is done, scroll through the options until you find file complaint. Select the type of abuse and some additional notes, and send it off to Microsoft.
- I can not download from the Xbox Live Marketplace. Microsoft has specifically addressed this issue, as it has started to become a pain in the rear end of some of Xbox's most prolific gamers. The most common issue is that once the download is completed, you receive an error message. Though this error code may seem daunting and a little off putting, all you have to do is re-download the content and it should work properly.