Google Chrome Help
If you’re a professional computer technician, then you probably don’t need any Google Chrome help. If you're reading this, that probably isn’t the case. With modern applications for computers, problems arise all the time. They can be the result of many different causes. The best way to get help with Google Chrome is to merely perform some simple troubleshooting so that you can narrow down the possible causes!
To get help with Google Chrome, you will need:
- Google Chrome
- A computer that meets the requirements of Chrome
- Begin by making sure that you have updated to the latest version of Google Chrome, and that you’ve performed a full antivirus and anti spyware scan on your computer. Plain and simple, the most common fix for problems with Google Chrome is a simple upgrade to the newest version. This requires simply visiting the Google Chrome website and downloading the latest release. After you’ve done this, run a full and uninterrupted scan for viruses and spyware on your computer. Sometimes, pesky and malicious software can make your programs do odd things, so it wouldn’t be smart to rule this possibility out. Once you’ve done both of these steps, move on.
- Delete temporary files such as cookies, cache, and browsing history. Having a buildup of bulky, temporary files on your computer can cause your machine to slow down and can even cause instability in some cases. Be on the safe side and clear all of this junk out by clicking on the wrench icon on the far right, top corner of the screen. When the menu pops out, select “Options.” In the new tab, select “Under the Hood” on the left and select “Clear Browsing Data.” When the window opens to obliterate your browsing data, select “the beginning of time” from the drop-down menu and make sure that the first four items on the checklist are marked. Select “Clear browsing data” and wait for the process to complete.
- Make sure that your internet settings are configured correctly. Maybe your problem is more related to connection issues. The best thing to do in this case is check out the way your settings are configured. Select the wrench once again and select “Options” from the drop-down menu. On the left, choose “Under the Hood” and select “Change proxy settings” in the Network section. At this point, make sure that these settings are configured correctly to match the way you connect to the internet.
- Uninstall any third party add-ons such as themes, extensions, plugins, etc. This may not seem obvious, but a third party add-on that you installed could be causing your copy of Chrome to wig out. Because add-ons manipulate the way Chrome operates, it’s highly possible that one or more of them could be the culprit in your Google Chrome issues. Uninstall them one-by-one to narrow down the issue, if it is add-on related.
- Remove your copy of Google Chrome and reinstall. If you’re problem is persistent and simply refuses to go away, a clean reinstall could be the antidote. Start by uninstalling the program and restarting your computer afterwards (regardless of whether the uninstaller recommends it or not). This just ensures that all files and registry entries are wiped clean after the reboot. Once your computer boots back up, re-download Chrome and install it again.