Preparation is the key when you need to answer behavioral interview questions. Behavioral interview questions are unique since they help the interviewer learn how you may respond to circumstances in the new job based on prior behavior. This line of questioning is based more on your experience in specific areas so standard interview answers will not suffice. Here is how you can answer these questions correctly.
- Conduct research on behavioral questions. There are hundreds of different behavioral interview questions, but you will likely have to answer three to five questions per interviewer. Refer to the internet for top questions and see how they relate to your experience.
- Review your resume. After you have an idea of the types of questions interviewers will ask, you will now need to conduct a thorough review of your resume. Look for situations that occurred in the past that match a particular behavioral interview question. It is wise to have several answers for each question as interviews may ask for multiple examples.
- Answer the popular questions prior to the interview. Write out your answers to the list of questions that seem to be popular among behavioral interviewers. Use the situations from your resume and make sure you answer questions with examples from multiple jobs. Be sure when answering that your responses convey competence, leadership and business acumen.
- Be specific in each example. When answering a behavioral interview question, you must be as specific as possible. When answering, first state the situation in detail. An example would be, “When I worked at ACME Inc., there was a coworker who refused to participate on a group project.” Next, provide the action you took to rectify the situation. A typical response could be, “I approached the coworker and asked if there was a problem I could help with that would make it easier for him to participate.” The interviewer will probably ask what the coworker’s response was to make certain this is a true example and test your ability to think quickly on your feet. After providing the action, wrap up your response with the result of the situation. Here, you want to show that you were able to rectify the issue professionally.
Follow these steps and you will breeze through a behavioral interview with excellence.