How To Become A 911 Operator
If you want a job with reasonable pay and good benefits, you may want to know how to become a 911 operator. Nine-one-one operators are among the first responders you encounter when you dial those digits. These operators need to be calm in emergency situations and adept at getting information from people who are in distress.
Things you'll need before you can become a 911 operator:
- Pass an aptitude, typing and/or civil service exam
- Contact your local emergency department. Your local emergency department will be able to give you the requirements to become a 911 operator, including whether any testing is involved. They will also be aware of any openings within the department.
- You will most likely have to undergo testing before becoming a 911 operator. Testing can range from typing tests to aptitude tests. You may also have to take a civil service exam. Contact your local post office for testing locations.
- After passing all exams, attend training. Training times vary by city and can include different subjects. In most cases, training can last up to several months and can involve taking live calls with a more experienced operator shadowing you.
Please remember there are other candidates who wish to become 911 operators. It is important to learn as much as possible and do well during testing. A less than average score could mean the difference between a 911 operator and the guy who empties the trash they use.