How To Call The IRS

At tax time, as well as throughout the year, you may find it necessary to know how to call the IRS to get information about your income tax filing status, income tax return, or anticipated tax burden for next year. Before you call the IRS, identify what information you need and prepare your list of questions so you can maximize the time you spend on the phone.

1. Identify the proper department that you need to call. Before you call the IRS, visit their website, IRS.gov, and determine what number you need to call. The IRS has different number for individuals, businesses, representatives of nonprofit organizations, and persons living outside the United States.
2. Have you identifying information ready. When you call the IRS, be prepared to give the agent or automated system your full name, Social Security Number, and date of birth. If you are calling on behalf of another person, obtain her IRS PIN so that the IRS agent will know that you are an authorized representative.
3. Be prepared to stay on hold. When you call the IRS, make sure that you have enough time to wait to speak with an agent. During tax season and prior to quarterly filing deadlines, you may have to remain on hold for ten minutes or longer.
4. Try the automated system. If you have a simple request, such as verification of you previous year's gross adjusted income or e-filing PIN, you may not need to speak with an operator when you call the IRS. Once you've dialed the appropriate number listed on the IRS website, listen to the automated options carefully. The system will guide you through the process of requesting your desired information.

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IRS