How To Check Vanilla Visa Gift Card Balance

Find out how to check a Vanilla Visa gift card balance the easy way by calling or on the internet. Visa ensures the best possible customer service and makes finding the card balance easy through their access line, open 24 hours a day. Find out the balance through self-service methods or contact a customer representative for other issues regarding your Vanilla Visa gift card balance. 

To check a Vanilla Visa gift card balance, you will need:

  • A Vanilla Visa gift card
  • A phone
  • Internet access
  • A receipt (optional)
  1. Check the directions on the back of the card. The phone number and website can be located on the back of your Vanilla Visa gift card. Check the back of the card first and decide whether to call or check online for the gift card balance. Make sure that you know the balance before paying for items at the checkout. The clerk should enter the exact amount left on the card if the total due is more than what the amount is on the card. You will need to provide additional payment for purchases greater than the amount of your Vanilla Visa gift card balance.
  2. Check card balance by calling the Visa customer service line. The number is (800) 571-1376 and is open 24 hours a day, seven days a week for easy access. Call this number to check your Vanilla Visa gift card balance.
  3. Check your card balance using the Vanilla Visa website. Go to the Vanilla Visa website to check the Vanilla Visa gift card balance. The main page offers a place to enter the card number, which is located on the front of the card. Visa also asks for the serial number that is located on the back of the card.
  4. Call for help. If the card has been lost or stolen, call (800) 571-1376 for help getting a replacement card. If you have rubbed off any numbers on the back of the card where the serial number is located, try calling customer service. The folks at Visa offer courteous help and are available 24 hours a day. Have the card number if reporting the card stolen or lost since it is needed for replacement.