Need to know how to close a Bank of America account online? Knowing how to close a bank account is important when you decide you no longer wish to have an account with your current bank. There are several steps you must follow in order to properly close a Bank of America account.
- Access your account. The first thing you need to do is sign in to your online Bank of America account. If you participate in online banking you should have an online ID and a password you can log in with. If you do not bank online, it will not pose a problem when closing your Bank of America account. You can always use a paper statement to obtain some of the information you may need.
- Contact customer service. Under the "contact us" tab of the Bank of America website, you can find a number and email for customer service. Calling is your best bet, since sending an email may delay the response time. While you most likely will not be able to officially close your account, customer service can answer any specific questions you have about closing your Bank of America account.
- Written consent. You cannot actually sign in to your online account and immediately close your Bank of America account. Written consent is required in order to close a Bank of America account. In order to officially close your Bank of America account, you will have to write a letter and have all of the account holders sign it. If you need further help with closing your Bank of America account, you can always go into one of the branches and receive help in person.
When accessing your online Bank of America account, be sure you are on the secure site. Always type the web address directly into the browser. Never click a link in an email you receive to access Bank of America's online site. Sometimes hackers send out fake emails in order to gain access to your account.
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