How to Complain to Honda

Learn about how to complain to Honda, if you are experiencing issues with your vehicle.  The best idea is to first consult your dealer where you purchased the vehicle.  Often times, speaking to management at the local level is a good way to resolve issues quickly and efficiently.  If this does not resolve your issue, you can pursue further actions as outlined.

  1. Call Direct.  You can also contact American Honda directly through their toll free number 800-999-1009.  Honda is located on the West Coast, and representatives are available from 6:00 AM until 5:00 PM Pacific Time. 
  2. Work up the chain of command.  If your issue is not resolved, you may have to resort to more drastic measures.  Oftentimes, starting and the bottom and calling up may not be the best way to achieve results. If the person who you are speaking to is not very helpful, you can attempt to work your way up through the chain of supervisors.  If you are firm and persistent, chances are you will eventually reach someone who will listen to your complaint and resolve your issue. 
  3. Use creative problem solving skills.  You can also use unconventional methods to get their attention.  Engage in the use of social media.  Twitter and Facebook all your friends, telling them about your pains with Honda.  Set up a Blog or Website with words such as Honda & Suck.  Large corporations such as Honda will usually employ people to monitor their brand on the Internet.  Telling your experience online may be just what you need to get someone to listen at corporate headquarters.
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