How To E-Mail Microsoft
You just installed the newest version of Windows but it didn't back up any of your settings, Microsoft Office keeps closing itself, and it keeps nagging you for an activation that you are pretty sure you already did - the last question you probably have is how do you e-mail Microsoft and get it all fixed? While this may seem like a simple question, there are more layers to it than one would immediately realize. Whereas most companies may have one e-mail for you to contact when you need help with technical issues or general customer support, Microsoft is a bit different. If they had one e-mail for that, one could only imagine how full that "Inbox" would actually be. To contact Microsoft support through the internet, there are a few more steps then simply sending an e-mail.
- Hit the web. The first step is to find the Microsoft support site. If you can't access the internet, you may want to call their technical support line. This actually may be the easiest option, assuming you get a helpful operator, as they will be able to direct you exactly to who you need to talk to.
- Separate and support. While you are on the "Support" website, you will want to click on the button titled "Visit our Solution Centers." Now this is where things can get a bit hectic. You will have the option to select whatever program or Microsoft product you are having issue with. This is so Microsoft can give you to exactly the right person for your problem. While all currently supported Microsoft products are available here, lets just generally say you are having a problem with Windows Vista.
- Ask the community. Now that you are in the appropriate section, you have some options. You can simply click the button that reads Get Help Now and, after another series of questions used to narrow down your issue before you are sent to somebody, it will eventually put you in contact with a Microsoft representative whether it be through e-mail, chat, or the phone. Be careful though, and make sure you have your serial numbers handy, as they will attempt to charge you for help on anything that you ask without a valid serial. The quickest, and generally best, option before dealing with tech support is to access the questions in the Microsoft Answer Community. These are solutions to essentially any problem you can think of for Microsoft products entirely by normal computer users. The odds are your question has been asked, unless it is something entirely unique to your system. If your question is not present, continue going through the options available until the support site puts you in direct contact with somebody who can help you. It may be tedious, but you will eventually reach an e-mail in order to voice your concerns to Microsoft!