How To Fix Non-Working Keys On Blackberry Pearl

By: Louis Varca

Break Studios Contributing Writer

Learning how to fix non-working keys on Blackberry Pearl can not only save you money, but restore functionality to your Blackberry Pearl quickly. Learning how to fix-non working keys on Blackberry Pearl is typically a matter of cleaning the keypad. Dust and other substances collect on both the outside and the inside of the keypad causing the keys to become non-functional on the Blackberry Pearl. One or all of the keys may become non-functional on the Blackberry Pearl if the keypad is dirty, this may also occur if a beverage is spilled on the Blackberry Pearl keypad.

Tools Required:

  • T5 Torx screwdriver
  • Small flat-head screwdriver
  • Case opener tool or guitar pick
  • Q-tips (or other applicator)
  • Rubbing alcohol
  1. Turn the Blackberry Pearl over. Press and hold the button towards the bottom and slide upward on the battery door to remove it.
  2. Remove the battery. Remove the battery from your Blackberry Pearl by gripping it from the top and pulling outward. Set the battery aside.
  3. Remove the case cover. Locate the plastic white case cover on the bottom of the Blackberry Pearl. Using a flat-head screwdriver press the four clips located on the back of this case cover. Slide the small case cover off the bottom of the BlackBerry Pearl. Use some force is necessary to remove the bottom case cover.
  4. Remove the four screws. Locate the four screws, two on the front and two on the back at the bottom of the Blackberry Pearl. Use a T5 Torx screwdriver to remove these screws and set them aside.
  5. Remove the side pieces. Remove the chrome side pieces on both the left and right of the Blackberry Pearl. Use either a case opener tool or a guitar pick and slide them between the side piece and the BlackBerry Pearl body from top to bottom. Pull the side piece away from the Blackberry Pearl. Repeat this step for both pieces and set them aside.
  6. Open the Blackberry Pearl. Set the Blackberry Pearl on its side and gently pull the top and bottom apart. The insides of the Blackberry Pearl will now be exposed.
  7. Remove the rubber keypad cover. Remove the rubber keypad cover on the outer piece of the BlackBerry Pearl. Clean this thoroughly with rubbing alcohol. Dry the keypad cover and place it back in the outer plastic casing over the Blackberry Pearl.
  8. Clean the internal keypad. Using small amounts of rubbing alcohol on your applicator, gently clean the keypad on the Blackberry Pearl. Remove any dirt, dust or residue that may be present. Allow several minutes for the keypad in the Blackberry Pearl to dry.
  9. Reassemble the Blackberry Pearl. Place the upper and lower pieces of the Blackberry back together. Replace the chrome side pieces and replace the four T5 Torx screws. Replace the bottom plastic cover piece, battery and battery case.

Tips:

  • If you still have non-working keys on the Blackberry Pearl the keypad will need to be replaced. Order a replacement keypad for the Blackberry Pearl on the Internet or take the Blackberry Pearl to an authorized repair shop.
Posted on: Jul. 16, 2010