How To Get Rid Of Direct TV
If you have decided to get cable or are simply tired of paying for satellite, this is how to get rid of Direct TV. Unfortunately, you will not be able to cancel Direct TV online, you have to call them in order to accomplish this. Call Direct TV's office at 1-800-531-5000 between the hours of 8 a.m. and 10 p.m. in order to cancel your service. If you are moving and wish to have Direct TV set up at your new home, they can assist you with accomplishing that. If you simply want to cancel the service completely, they can take care of that for you as well. Be aware that if you have boxes and remotes that you have leased through Direct TV, you will need to return those within seven days of cancellation in order to avoid being charged for them.
What you will need in order to cancel your Direct TV service:
- Account number or name on account
If you have a contract in place with Direct TV and are terminating the contract prior to the agreed upon terms, you may be forced to pay the remainder of the contract. This is ordinarily something that can be negotiated or discussed with a customer service representative.
Call Direct TV at 1-800-531-5000 and let them know that you want to cancel your service. They will ask you what the reason is so that they can attempt to improve their service in the future. It's up to you what you tell them here. If you've had a horrible experience with them, tell them about it.
- When the Direct TV customer service representative asks you for your account number or the name on the account, give them the information so that they can locate your account in their database. If you have equipment that needs to be returned to Direct TV, discuss that with the representative so that you understand exactly what you need to do in order not to be charged for it.
You may be charged an early cancellation fee if you have not satisfied the terms of your contract with Direct TV, so consider whether or not it costs more to cancel or to let the contract run its course. Otherwise, if you have fulfilled your commitment, you are free to cancel and return the equipment and never look back! Generally speaking, you are not required to return the actual satellite dish. You may need to remove it and recycle it or give it away.