How To Troubleshoot A CD Drive
A CD drive is very useful when it is working, and learning how to troubleshoot a CD drive when it’s not working is very helpful. There are a few steps you can do starting with the obvious. Sometimes it is something very simple so we will start out with the easiest and move on from there.
- Restart your PC. The very first thing you do when you have most PC problems is reboot your computer. You would be surprised how many times this will fix a problem.
- Clean the CD. Obviously a dirty CD will not work. If cleaning the CD doesn’t help try another CD that you know is a working CD.
- Try a different brand. Sometimes PC’s have problems with certain brands of CDs. Try a different brand to troubleshoot if it is the brand of the disk.
- CD burning software. If you have any type of burning software open you need to close it. These programs may be trying to access the drive and Windows would not be able to because it would be in use.
- Reseat the drive. Another way to troubleshoot is to see if the drive is seated properly. If it is not you will have problems with the CD drive. You also need to troubleshoot the cabling of the drive. If it is loose the drive CD drive will not work correctly. You will need to refer to the user’s guide for your computer for information on how to do this.
- Update driver firmware and BIOS. The firmware can become corrupted or the BIOS may lose the drive configurations. You will need to visit your PC’s manufacturer’s website to download these drivers.
- CD drive could be bad. There are many things that can go wrong and if none of these steps fix your problem the actual CD drive could be bad. Refer to your manufacturer’s website to go through more steps they recommend before replacing the drive.
Learning how to troubleshoot a CD drive will help get you started in finding the problem with your CD drive. If none of the above steps work do more research. Your manufacturer’s website will have more information about your particular CD drive.