Iphone Troubleshooting Tips
Have you been having problems with your iPhone freezing up or running slow and need some iPhone troubleshooting tips? The iPhone is a great phone, but just like any other piece of equipment, after you use it for so long it can start acting up and give you some problems. Trying to troubleshoot and fix the problem yourself can save you some time and money in the long run, and it may not be as difficult as you think.
You will need:
- iPhone charger
- Recharging the iPhone. Make sure to charge your iPhone with a high powered USB port and not a low powered USB port such as a keyboard USB port. The iPhone will not charge if you use a low powered port. To determine if the iPhone is receiving a charge or not look for the battery indicator. Look to see if the red part of the battery image flashes three times and then if the screen goes black, this indicates the iPhone is not receiving enough power to charge. The display may be blank for up to a couple minutes if your iPhone battery is very low on power. If your phone recharges see if this fixes your iPhone's problem.
- Resetting the iPhone. To reset the iPhone first, press and hold the Home and Sleep/Wake buttons for a few seconds. The display will disappear shortly and a white Apple logo should appear. Keep holding down the buttons until the Apple logo appears and then you can release the buttons. Once the Apple logo appears, it's sure that the reset process has been successful.
- Update the iPhone software. Updating the iPhone software in addition to iTunes software may help solve your problem. Make sure to use the latest version of Itunes. First, go the the iTunes website and connect your iPhone. Then, click on your iPhone under Devices in the left column of iTunes. In the Summary tab, click on Restore. This will delete all data from your iPhone, and all settings will be reset. Back up all of your data on your iPhone. You can possibly sync your iPhone with iTunes to back up your most recent data on your iPhone.