Keurig Troubleshooting

Keurig troubleshooting is extremely important if you value a great cup of coffee. The Keurig brewer makes excellent single servings of coffee and is a nice alternative to a regular coffee maker. As nice as the machines are, they sometimes need a bit of maintenance to keep running.

  1. Clean the Keurig brewer. The Keurig brewer will become dirty and must be cleaned after every use. Failure to clean and maintain your machine will cause it to malfunction. To clean the Keurig, remove the K-Cup assembly by lifting the handle to open the cover. Push up on the K-Cup assembly until it releases from the brewer. The K-Cup assembly is dishwasher safe. Pull out the funnel and wash it thoroughly. Remove the exit needle from the bottom of the K-Cup assembly. Clean and unclog it.
  2. Clean the Keurig K-Cup holder and assembly. Wipe the inside of the brewer with a damp, soapy cloth. The brewer and reservoir is not dishwasher safe. Place clean water in the reservoir and run the Keurig a few times to remove any grounds or residue from the inside of the machine.
  3. De-scale the Keurig brewer. De-scaling the Keurig brewer will help maintain all of the internal components of the machine. This process should be completed every three months for high mineral water and every six months for normal tap water. To de-scale, run you Keurig with 48 ounces of white vinegar in it. Run each brew cycle until the machine is empty. Rinse the reservoir when completed. Now fill the reservoir with clean water and let it stand while on for four hours. Rinse the reservoir one more time and fill with clean water. Run the brew cycles until empty.
  4. Check the Keurig brewer's power. Obviously, an appliance will not work if there is no power going to it. Check the plug and outlet. In addition, check the power button to make sure the Keurig is turned on. Many times Keurig troubleshooting will stop here.
  5. Prime the Keurig brewer. If you have not used the Keurig before, it must be primed before you use it. Fill the reservoir with hot water, cold water will cause the machine to freeze until the water has reached room temperature. Turn on the Keurig, the de-scale light should be flashing. Press the "Brew" button with the mug symbol on it. The priming cycle will then start.
  6. Check the Keurig's LED display. The LED display will contain important information for you to take note of when troubleshooting. "ADD WATER" will display on the LED display if you do not have enough water in the Keurig. "READY TO BREW" will show on the LED when the Keurig is ready to be used.
  7. Check the timer on the Keurig. A timer can be set on the Keurig to automatically turn the machine off. To set or turn the feature off, press "MENU" and scroll through all the options. Check "Auto Off" and "Auto On/Off," both should display with "OFF" next to them.
  8. Check the amount of water in the reservoir. If you do not have enough water in the reservoir, "ADD WATER" will display. Add more water to continue brewing.
  9. Check to make sure coffee filters are made for your Keurig. K-Cup filters are made especially for Keurig and Keurig type machines. Using a regular coffee filter can clog the exit needle.
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