Looking for information on the Walmart return policy? Walmart is a discount department store with over 8,000 stores nationwide. Like most public multinational department stores, Walmart has a very generous return policy. You can exchange or obtain a refund on most products within 90 days as long as you have the original receipt. However, there are some exceptions to that policy. All computer components and accessories must be returned within 45 days, all digital cameras and camcorders must be returned within 30 days, and all postpaid cell phones and computers must be returned within 15 days.
You can return software products, movies, and prerecorded music within the 90 day time frame, but they must be unopened. Walmart will accept returns when you don't have a receipt, but there are several stipulations. If the purchase was under $25, you can only receive a cash refund or exchange. If the purchase was over $25, you can receive a gift card for the amount of the purchase or an exchange. You are only permitted to make three no receipt returns within a 45 day period.
Any items that you attempt to return to Walmart must be returned in its original packaging. If you purchased any merchandise from the Walmart website, you can return that merchandise to any Walmart store, unless otherwise noted on the Return Guidelines by Department chart that is available on the Walmart website. You can also return merchandise purchased on the Walmart website by mail by following the directions noted on the included packaging slip. Shipping charges will only be refunded if there was an error made by Walmart.